Premium Services is a company that specialises exclusively in online sales, a sector in which it has considerable know-how.

Haier knew of Premium Services’ concrete and efficient approach and engaged us to manage all its e-commerce for the sale of it original spare parts. This comprised the development of its software platform, logistics management and management of the complete sales process (orders, transactions in different currencies, shipping, returns management, inventory).

In order to meet the demands of customers accustomed to high standards of quality and fast deliveries, we improved our organisation in pursuit of a successful customer experience. We were assisted in this by our strong partnerships with national and international couriers and bolstered by our IT platform, focused exclusively on e-commerce and managed by our experienced IT experts who ensure a real-time operational workflow. We strive each day to improve and we listen to customers who benefit from our customer care experts to achieve maximum satisfaction for those who purchase from our sites.